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Our Promise to You

Our history of customer service excellence has made Long a trusted name since 1945.  With that in mind, we promise to deliver:

 

UmbreallaPeace of Mind  It is highly unlikely any defects will occur, but in the event an issue arises, Long Fence and Home provides you with the manufacturer’s warranty as well as our own warranty.  No need to worry – we’ve got you – and your home – covered.
 customer-serviceExcellent Customer Service  We pride ourselves on our customer service.  We are always here to answer any questions you may have and we keep you informed every step of the way –  from measurement to ordering to installation and every step in between.  Once your product is installed, all of our customers receive a satisfaction survey from GuildQuality.  Our executive team reads every single response we get so that we can continually improve and ensure each and every customer has an excellent experience.
 Property-Value-increaseTop Quality Products  With careful research, we select only the highest quality products in high-demand by our customers – products that give homeowners increased property value, energy savings and maintenance-free living.
 Culligan_NewManTop Quality People  Our knowledgeable product specialists and factory trained installation technicians are carefully chosen to reflect our exceptional standards.
images 2Referral Rewards  Most of our business is referred by satisfied customers.  We give back to those who send referrals with a $200 reward for each person sent our way or we double that and give them a $400 credit towards their next Long Quality Product!